Apple has officially held its hands up and admitted that there’s a fault with a small number of iPhone 6 Plus handsets sold last year.
The issue is with the device’s iSight camera, with users complaining about blurry snaps. It’s believed to be down to a problem with the phablet’s optical image stabilisation tech, prompting Apple to announce it will fix broken devices.
If you’ve got an iPhone 6 Plus and want to know if you qualify and where you stand legally, read on and we’ll tell you everything you need to know about the official Apple scheme.
1 Get your serial number handy
Apple says the handsets affected were ‘sold primarily between September 2014 and January 2015’.
If yours is affected, you’ll need to find your phone’s serial number and enter it into the official checker on Apple’s website to see if it’s eligible for the fix.To find the serial number, simply go to the Settings app, tap on General and then About. The number can be copied over from there.
Alternatively, you can find the serial number of your iPhone 6 Plus’s box if you still have it or via the summary tab when you plug your iPhone into iTunes.
